Effective Interpersonal Communication for Business
About this course
To be successful in the workplace, you must be able to effectively communicate and cooperate with coworkers and external people. The typical students of this course will be business professionals who want to enhance their communication skills to interact more effectively with superiors, colleagues, team members, customers, and vendors, and ultimately improve their overall job performance. In this course, you will use a variety of methods to communicate effectively with people in many different roles in an organization. You will: • Interact productively with others in the workplace on a day-to-day basis. • Build positive relationships with diverse individuals. • Consider organizational communication systems. • Communicate with peers. • Communicate with supervisors. • Communicate with external people. • Communicate during conflict and change.
75/100
CourseAsk score
- What the provider tells you
- 39/45
- Who stands behind it
- 20/35
- How complete the listing is
- 16/20
Scores how much the provider publishes and who stands behind it — not how well it is taught.
What you'll learn
- interact productively with coworkers
- build positive relationships with diverse individuals
- communicate effectively with supervisors
- manage communication during conflict
- adapt communication styles based on the audience
Course objectives
- improve overall job performance through enhanced communication skills
- develop effective communication strategies for various workplace scenarios
- understand and utilize organizational communication systems
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