Communicating Through Disagreement
About this course
Think about a time when you disagreed or fought with another person. What was the outcome? How did it make you feel? More likely than not, you've found yourself in disagreements that didn't get resolved or that left you with a bad feeling in the pit of your stomach. In this course, conflict resolution expert Lynne Hurdle shares her methods to ensure you're able to effectively communicate through disagreements and achieve your intended outcomes. Lynne reviews her tips and tricks to prepare yourself to participate in this conversation, effectively listen and manage your emotions, and achieve mutual understanding and agreement. She also shares how to avoid commmon pitfalls when it comes to things like venting or talking over one another. Lynne also gives examples of individuals who really excel at communication through disagreement, and what these individuals do that makes them more effective. Finally, Lynne empowers you with tips to manage disagreements and conflict more effectively, and gives her resources to help you continue your learning over time.
75/100
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- 39/45
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- 20/35
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- 16/20
Scores how much the provider publishes and who stands behind it — not how well it is taught.
What you'll learn
- effective communication strategies during disagreements
- emotional management in conflict situations
- active listening skills
- avoiding common communication pitfalls
Course objectives
- develop effective strategies for conflict resolution
- enhance skills in managing emotions during disagreements
- learn how to foster mutual understanding
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