Communicate UX Research with Empathy Maps in Miro
About this course
By the end of this project, you will be able to leverage applied empathy to interpret User Experience research so that it can be effectively communicated within an empathy map visualization. To do this, you will gain hands-on experience applying design thinking, empathy, and context from User Experience research to create an empathy map in the Miro online visual collaboration platform for teamwork. Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.
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What you'll learn
- Create an empathy map in Miro based on user research data
- Apply design‑thinking methods to synthesize user insights
- Translate qualitative research findings into visual communication for teams
- Use Miro’s collaboration features to share and iterate on UX artifacts
Course objectives
- Interpret UX research with an empathy‑focused lens
- Build a visual empathy‑map that highlights user motivations and pain points
- Collaborate with teammates in Miro to refine and present research findings
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