Candidate Experience Course: Design Hiring Journey [EN]

About this course

Imagine this: a top candidate applies to your job, makes it halfway through the process, and suddenly disappears. No feedback. No response. Another ghosting. Now multiply that by 10, 50, or 100 candidates — and think of the cost. Missed hires, damaged reputation, and lost time.Candidate Experience is no longer a “nice-to-have.” It’s the backbone of every successful hiring strategy. In a world where top talent has more choices than ever, your hiring process is your brand — and your competitive edge.This course is your all-in-one system to redesign how candidates perceive your company — from first contact to onboarding. You’ll go far beyond theory: each class includes homework with personal feedback, case studies, AI tools, and ready-made templates.Course programmeThe course is recorded, with homework check and chattingRecorded class with a feedback on the homeworkClass 1: Introduction to Candidate Experience• What is Candidate Experience and why it is critical• The business and brand implications of a poor experience• Overview of the Candidate Journey and real case studiesClass 2: Structure and stages of the selection process• From first contact to onboarding• Designing a Candidate Journey Map• AI tools for automating initial steps and interview schedulingClass 3: Communication, support and engagement• Candidate Care at every stage• Best practices for tone, channels, and timing• Using AI for personalized communicationClass 4: Interviews: questions, inclusion, training• Designing inclusive and effective interview questions• Training interviewers and using AI simulators• Avoiding bias and ensuring fairnessClass 5: Technology and Analytics in the Candidate Experience</

Course objectives

• Redesign the hiring process to improve candidate perception
• Automate communication and interview scheduling
• Train interviewers to avoid bias
• Analyze data to refine candidate experiences