Build and Deploy Chatbots Using Dialogflow

About this course

By completing this course, learners will be able to design conversational agents, create and implement intents, manage multi-turn conversations using contexts, integrate chatbots across platforms, and enhance chatbot functionality using fulfillment, rich responses, analytics, and validation tools. This course provides a structured, hands-on introduction to building intelligent chatbots using Google Dialogflow. Learners begin with the fundamentals of conversational AI and chatbot creation, then progress to designing intents with training phrases, parameters, and booking workflows. The course further explores advanced features such as webhook fulfillment for dynamic responses, rich media interactions, and knowledge bases for informational queries. What makes this course unique is its end-to-end practical approach, guiding learners from initial agent setup to real-world chatbot deployment and performance monitoring. Each concept is demonstrated through real chatbot scenarios, enabling learners to build scalable and reliable conversational experiences. By the end of the course, learners will have the skills and confidence to build, deploy, and optimize production-ready chatbots for customer interaction, automation, and support use cases, making this course ideal for beginners, developers, and aspiring conversational AI designers.

Course objectives

• provide a structured introduction to conversational AI
• guide learners from initial setup to real-world deployment of chatbots