Boost Team Collaboration

About this course

Boost Team Collaboration is an intermediate-to-advanced course for IT managers and team leads who want to improve collaboration in shared digital workspaces. As teams increasingly rely on tools like Confluence for planning, documentation, and decision-making, effective collaboration must be intentionally enabled, observed, and improved. Across two focused lessons, learners explore how to facilitate real-time collaboration through shared editing. They practice setting up team-editable pages, observing live contributions, and using activity data to understand participation patterns and shared ownership. The course then shifts to evaluation and improvement, guiding learners to design feedback surveys, analyze results, and facilitate short retrospectives that surface collaboration challenges and drive continuous improvement. Through Coach-guided reflection, practical videos, readings, hands-on activities, and quizzes, learners build actionable skills to assess collaboration effectiveness and guide teams toward stronger, more inclusive collaboration practices.

Course objectives

• improve collaboration in shared digital workspaces
• observe and enhance team participation
• drive continuous improvement in collaboration practices