Basic Counselling Skills

About this course

This course is designed to equip you with the foundational tools needed to build meaningful, supportive relationships and help others effectively. Whether you are working in social services, caregiving, community support, or simply looking to enhance your interpersonal skills, this training offers essential knowledge and practical techniques for everyday use. You will learn core counselling skills such as active listening, effective communication, and conflict resolution—critical abilities for fostering trust and understanding in any setting.Throughout the course, you’ll gain insights into how to ask open-ended questions, reflect emotions, and provide non-judgmental support. You'll also learn strategies to navigate challenging conversations with empathy and care, making this training especially valuable for those working with individuals experiencing difficulty or stress. The course emphasizes building confidence in addressing sensitive topics while creating safe, respectful spaces for dialogue.Practical exercises, case scenarios, and interactive lessons are woven into the programme to ensure that you not only understand the theory behind these skills but are also able to apply them in real-life situations. We also provide links to additional videos by other authors on YouTube to further explore certain concepts. By the end of the course, you will have a deeper understanding of how to connect with others on a meaningful level, strengthen relationships, and make a positive impact in your personal or professional life.

Course objectives

• equip learners with foundational counselling tools
• build confidence in addressing sensitive topics
• enhance interpersonal skills for personal and professional relationships