Udemy
Certificate
0
如何破解B端用户调研5大困局
About this course
B端产品的用户包括决策者、管理者和使用者,是在产品设计过程中,对你的疑问可以提供有价值的答案的人。通过对用户的充分调研,能够帮助你了解行业,了解用户的真实需求,从而更好的完成解决方案制定、产品设计和优化迭代。但实际工作中,我们可能经常会因为与用户的专业偏差、缺乏目标导向等原因,使得用户调研陷入误区。本课程我们邀请了资深B端产品经理,曾在电商和医疗SaaS领域工作多年,实战经验丰富,畅销书《手把手教你做B端产品》的作者吴朦佳老师,为你介绍toB产品用户调研经常遭遇的困局以及破局之法。课程首先介绍了用户调研经常遇到的困局,帮你分析用户调研的价值与难点,然后介绍了用户调研的万能6步法,帮你以不变应万变,最后针对无大困局逐一介绍破局之法。希望通过本课程,能够帮助你更好地理解用户调研的价值,解决用户调研过程中遇到的困难,并形成有效的调研文档。
D
51/100
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- What the provider tells you
- 31/45
- Who stands behind it
- 8/35
- How complete the listing is
- 12/20
Scores how much the provider publishes and who stands behind it — not how well it is taught.
What you'll learn
- understanding the importance of user research
- identifying common challenges in B2B user research
- applying a six-step method for conducting user research
- creating effective research documentation
Course objectives
- help participants understand the value and difficulties of user research
- provide strategies to overcome research challenges
- teach a structured approach to conducting user interviews
UX/UI Design
#product design
#stakeholder engagement
#data analysis
#user research
#product management
#documentation
#user needs
#research methodology
#B2B products
#customer interviews
$19.99
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