Agentic AI for HR Leaders (Inc. Copilot & Power Automate )

About this course

This Course in a NutshellThis course is designed to transform traditional HR professionals into Agentic AI-ready leaders by unpacking real-world use cases, tools, and strategies tailored specifically for HR. Drawing on a mix of foundational understanding, practical use cases, and forward-looking integration strategies, each day focuses on a specific theme essential for future-proofing HR roles.Module 1 introduces the core terminology around AI, ML, GenAI, and Agentic AI, clearing up common misconceptions and helping leaders speak the language of AI with clarity. It then presents a landmark case study—IBM's AskHR—to explore real agentic AI implementation, followed by a walk-through of the Gartner Hype Cycle to distinguish between emerging technologies and mature solutions.Module 2 dives into actual HR use cases where AI is already delivering value across the talent lifecycle—recruitment, onboarding, engagement, learning, and performance management. Participants are introduced to 15+ such use cases, 5 full-length enterprise case studies, and a categorized map of 20+ agentic AI providers, helping HR leaders map capabilities to their own organizational needs.Module 3 focuses on practical adoption: how to embed Generative and Agentic AI within existing HR systems like Workday, Oracle, SAP, and Zoho. It breaks down three common HR tasks—content creation, research & analysis, and routine workflow automation—showing exactly how Microsoft 365 Copilot and Power Automate can be used to streamline them. Detailed examples illustrate how modern HR agents and connectors work across systems.Module 4 shifts focus on Responsible AI in HR. It covers the key risks associated with AI use in HR—such as fairness, bias, privacy, and job displacement—and offers frameworks for risk quantification and mitigation. Leaders walk away with the ability to assess AI systems not just by performance, but a

Course objectives

• transform HR professionals into AI-ready leaders
• provide a comprehensive overview of AI applications in HR
• equip participants with knowledge to mitigate risks associated with AI implementation