AB-900: Microsoft Copilot and Agent Administration Exam Prep

About this course

The AB-900: Microsoft Copilot and Agent Administration Exam Prep course is your complete, beginner-friendly preparation resource to master the official Microsoft certification exam and confidently support AI-powered productivity in modern workplaces.Designed for IT professionals, administrators, compliance officers, and decision-makers entering the world of Microsoft 365 Copilot and AI agents, this course delivers 100 high-quality multiple-choice questions with detailed explanations, covering all exam domains as outlined in the official Microsoft study guide. You'll gain a solid foundation in Microsoft 365 core services while learning how to administer Copilot and agents securely and compliantly.What you'll master:Identify core Microsoft 365 features and objects (30–35%): Understand users, groups, licenses, admin centers (Microsoft 365, SharePoint, Teams, Exchange), Microsoft Entra ID identity basics, Zero Trust security principles, Microsoft Graph, and key workloads like Exchange Online, OneDrive, Teams, and SharePoint.Understand data protection and governance for Microsoft 365 and Copilot (35–40%): Explore Microsoft Purview tools including sensitivity labels, retention policies, Data Loss Prevention (DLP), eDiscovery, audit logs, and insider risk management. Learn how to prevent sensitive data leakage in Copilot prompts/responses, handle semantic indexing and grounding with organizational data, ensure responsible AI principles, maintain data residency, and mitigate risks like over-permissions or hallucinations.Perform basic administrative tasks for Copilot and agents (25–30%): Master enabling/disabling Copilot tenant-wide or per-user, assigning licenses (E3/E5 base + add-on requirements), monitoring adoption analytics in the Microsoft 365 admin center, configuring app-specific settings (Outlook, Teams, Viva, Loop), restricting agent creation, managing approvals/sharing, and tracking usage in pay-as

Course objectives

• prepare for the Microsoft certification exam related to Copilot and AI administration
• develop a solid foundation in Microsoft 365 services and security principles
• learn about managing sensitive data and compliance in Copilot interactions