6 Customer Service Management Practice Exams and Question Banks
We compared 6 Customer Service Management courses currently listed on Udemy, priced from $19.99 to $199.99. They are ordered by our CourseAsk score, which is built from how thoroughly each course describes what it teaches, whether it comes from a named institution, and how it compares on price — not from star ratings, which our course data does not include.
- Courses compared
- 6
- Price range
- $19.99 – $199.99
- Providers
- Udemy
- Last updated
- 18 Sep 2026
How these 6 courses were chosen
Every course below is a real, currently listed course from Udemy, matched to "customer service management" by our catalog and ordered by our CourseAsk score. Courses whose own title names the topic rank above those only tagged with it.
The grade on each entry scores how much the provider publishes about the course before you pay — the length and detail of the description, whether it lists learning outcomes and objectives — and whether a named university or institution stands behind it. A is fully documented and institution-backed; E is little more than a title and a price. Courses with almost nothing published are left ungraded rather than marked down, because an unknown course and a poor one are not the same thing.
There are no star ratings on this page — the course feeds we license do not include them, and we would rather leave a column out than fill it with a number we cannot stand behind. What we do have is price: these range from $19.99 to $199.99, as listed by the provider when we last updated the page.
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1
CSM Rome Mock Tests: ServiceNow Customer Service Management
Exam Purpose and AudienceThe 'ServiceNow CIS-CSM' Rome Delta exam certifies that a participant has successfully understood the new features offered in the Rome Release and how these interact with existing functionality.E...
$199.99listed price -
2
ServiceNow Customer Service Management Practice Tests, 2024
The offering provides four full-length practice exams – roughly 60 questions each – drawn from the latest Washington release of ServiceNow Customer Service Management. It mirrors the official exam’s structure, covering e...
$19.99listed price -
3
ServiceNow CIS-CSM Practice Tests (JUNE 2026)
Are you preparing for the ServiceNow Certified Implementation Specialist – Customer Service Management (CIS-CSM) exam? This practice test course is your essential companion to mastering the skills and knowledge needed to...
$19.99listed price -
4
ServiceNow CSM Implementation Practice Tests
The following pratice tests will prepare you for the Customer Service Management module in ServiceNow. All the material in this practice tests have as base the trainings available in Now Learning, the documentation avail...
$24.99listed price -
5
Pass ServiceNow CIS-CSM Exam 2026 | 275+ Mock Tests
** Note: The course is FULLY up to date as of MAY 2026Welcome everyone! I'm here to help you prepare and pass the latest CIS-CSM for ServiceNow certification exam (Zurich/Australia 2026 Release).These CIS-CSM Mock Tests...
$49.99listed price -
6
ServiceNow CIS-CSM Rome DELTA Exam Practice Test
Delta exams are updated and required after every new release (new releases generally occur every March and September). English Rome delta exam(s) are now live for you in Now Learning! Rome delta exam window is from Octob...
$29.99listed price
Customer Service Management Practice Exams and Question Banks compared
| # | Course | Provider | Offered by | Price | |
|---|---|---|---|---|---|
| 1 | CSM Rome Mock Tests: ServiceNow Customer Service Management | Udemy | — | $199.99 | View → |
| 2 | ServiceNow Customer Service Management Practice Tests, 2024 | Udemy | — | $19.99 | View → |
| 3 | ServiceNow CIS-CSM Practice Tests (JUNE 2026) | Udemy | — | $19.99 | View → |
| 4 | ServiceNow CSM Implementation Practice Tests | Udemy | — | $24.99 | View → |
| 5 | Pass ServiceNow CIS-CSM Exam 2026 | 275+ Mock Tests | Udemy | — | $49.99 | View → |
| 6 | ServiceNow CIS-CSM Rome DELTA Exam Practice Test | Udemy | — | $29.99 | View → |
Prices shown are the provider's listed price when we last updated this page. Confirm on their site before enrolling.
What the prices here tell you
The 6 priced courses on this page run from $19.99 to $199.99, with the middle of the range around $29.99 — a spread of $180.00. That is a wide gap for one subject. A higher price on this page usually reflects who is behind the course rather than how much material it contains, so it is worth opening two or three at different price points and comparing their syllabus before deciding.
Who is behind these courses
These courses come from Udemy. Everything on this page is sold on the one platform, so the buying experience is the same whichever you pick.
Courses versus exam preparation
6 of the entries here are built around a certification exam rather than teaching Customer Service Management from scratch. They are the right choice only if you already know the material and want to pass a specific exam; if you are starting out, pick one of the taught courses first and come back to exam preparation afterwards.
Before you enrol
Open the provider’s own page and check three things this comparison cannot tell you: when the course was last updated, what the syllabus actually covers in its later sections, and what recent learners say. Prices shown here are the provider’s listed price when we last rebuilt this page on 18 September 2026 — they change often, and a promotion can move them substantially. We earn a commission if you enrol through our links, which costs you nothing and never affects the order courses appear in.