6 Best Technical Support Courses for Beginners
We compared 6 Technical Support courses currently listed on Coursera and Udemy, priced from $19.99 to $49.00. 1 comes from a named university or institution, including IBM. They are ordered by our CourseAsk score, which is built from how thoroughly each course describes what it teaches, whether it comes from a named institution, and how it compares on price — not from star ratings, which our course data does not include.
- Courses compared
- 6
- Price range
- $19.99 – $49.00
- Providers
- Coursera, Udemy
- Last updated
- 18 Sep 2026
How these 6 courses were chosen
Every course below is a real, currently listed course from Coursera, Udemy, matched to "technical support" by our catalog and ordered by our CourseAsk score. Courses whose own title names the topic rank above those only tagged with it.
The grade on each entry scores how much the provider publishes about the course before you pay — the length and detail of the description, whether it lists learning outcomes and objectives — and whether a named university or institution stands behind it. A is fully documented and institution-backed; E is little more than a title and a price. Courses with almost nothing published are left ungraded rather than marked down, because an unknown course and a poor one are not the same thing.
There are no star ratings on this page — the course feeds we license do not include them, and we would rather leave a column out than fill it with a number we cannot stand behind. What we do have is price: these range from $19.99 to $49.00, as listed by the provider when we last updated the page.
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1
Introduction to Technical Support
Offered by IBM
Technical Support professionals are in great demand! This is the first course in the IBM IT Support Professional Certificate program, designed to prepare you for a rewarding career in technical support. You will begin th...
$49.00listed price -
2
Information Technology (IT) and Cloud Fundamentals
Offered by IBM
In today’s connected world, core knowledge of IT hardware, software, networking, cybersecurity, and cloud technologies is vital for almost every function, or role within an organization. Adding storage, updating an opera...
$49.00listed price -
3
Linux Troubleshooting Fundamentals
Offered by Packt
Updated in May 2025. This course now features Coursera Coach! A smarter way to learn with interactive, real-time conversations that help you test your knowledge, challenge assumptions, and deepen your understanding as yo...
$49.00listed price -
4
Simulado Microsoft 365 Certified Fundamentals
Simulado Microsoft 365 Certified Fundamentals (MS-900). Compreender as soluções de produtividade em nuvem da Microsoft é o primeiro passo para profissionais que desejam ingressar no mercado de TI e ajudar empresas na ado...
$34.99listed price -
5
IT Help Desk for Beginners
Are you looking to enter and pursue a career in the IT Help Desk industry? Are you searching for a resource that can assist you with learning the basics of what IT Help Desk technicians should know? Or are you so...
$19.99listed price -
6
Google Cloud Customer Care Fundamentals
Offered by Google Cloud
This course will teach you how to get the most out of Google Cloud Support. You will learn about the different support services provided by Google Cloud Customer care, how to create and manage support cases, how to view...
$49.00listed price
Best Technical Support Courses for Beginners compared
| # | Course | Provider | Offered by | Price | |
|---|---|---|---|---|---|
| 1 | Introduction to Technical Support | Coursera | IBM | $49.00 | View → |
| 2 | Information Technology (IT) and Cloud Fundamentals | Coursera | IBM | $49.00 | View → |
| 3 | Linux Troubleshooting Fundamentals | Coursera | Packt | $49.00 | View → |
| 4 | Simulado Microsoft 365 Certified Fundamentals | Udemy | — | $34.99 | View → |
| 5 | IT Help Desk for Beginners | Udemy | — | $19.99 | View → |
| 6 | Google Cloud Customer Care Fundamentals | Coursera | Google Cloud | $49.00 | View → |
Prices shown are the provider's listed price when we last updated this page. Confirm on their site before enrolling.
What the prices here tell you
The 6 priced courses on this page run from $19.99 to $49.00, with the middle of the range around $49.00 — a spread of $29.01. The options are closely priced, so cost is unlikely to be your deciding factor. A higher price on this page usually reflects who is behind the course rather than how much material it contains, so it is worth opening two or three at different price points and comparing their syllabus before deciding.
Who is behind these courses
These courses come from Coursera and Udemy. The platforms differ in how they sell: some charge once per course, others expect a subscription, and the listed price is not always what you pay at checkout after a promotion. 1 of these are produced by a named university or institution, including IBM — which usually means a fixed syllabus and a recognised certificate, rather than an individual instructor’s own course.
Before you enrol
Open the provider’s own page and check three things this comparison cannot tell you: when the course was last updated, what the syllabus actually covers in its later sections, and what recent learners say. Prices shown here are the provider’s listed price when we last rebuilt this page on 18 September 2026 — they change often, and a promotion can move them substantially. We earn a commission if you enrol through our links, which costs you nothing and never affects the order courses appear in.