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25 Best Knowledge Management Courses Online

We compared 25 Knowledge Management courses currently listed on Udemy, Coursera and edX, priced from $19.99 to $418.00. 2 come from a named university or institution, including University of Minnesota and The Hong Kong Polytechnic University. They are ordered by our CourseAsk score, which is built from how thoroughly each course describes what it teaches, whether it comes from a named institution, and how it compares on price — not from star ratings, which our course data does not include.

Courses compared
25
Price range
$19.99 – $418.00
Providers
Udemy, Coursera, edX
Last updated
18 Sep 2026
How these 25 courses were chosen

Every course below is a real, currently listed course from Udemy, Coursera, edX, matched to "knowledge management" by our catalog and ordered by our CourseAsk score. Courses whose own title names the topic rank above those only tagged with it.

The grade on each entry scores how much the provider publishes about the course before you pay — the length and detail of the description, whether it lists learning outcomes and objectives — and whether a named university or institution stands behind it. A is fully documented and institution-backed; E is little more than a title and a price. Courses with almost nothing published are left ungraded rather than marked down, because an unknown course and a poor one are not the same thing.

There are no star ratings on this page — the course feeds we license do not include them, and we would rather leave a column out than fill it with a number we cannot stand behind. What we do have is price: these range from $19.99 to $418.00, as listed by the provider when we last updated the page.

  1. 1
    Udemy Certificate Grade B

    Google NotebookLM: Master AI-Powered Knowledge Management

    Welcome to the latest Google NotebookLM:Master Google NotebookLM: Unlock AI-Powered Knowledge ManagementGoogle's NotebookLM is an AI-powered research and note-taking tool designed to help users synthesize and understand...

    $199.99
    listed price
  2. 2
    Coursera MOOC / Non-credit Grade C

    Content & Knowledge Management

    Offered by Coursera

    In this course, you will learn how to create, organize, and maintain documentation that teams can find and trust. You will explore knowledge sharing, polished page creation, meeting notes, taxonomy design, content organi...

    $49.00
    listed price
  3. 3
    Coursera MOOC / Non-credit Grade B

    Digital Note-Making for Creative Thinking with Obsidian

    Offered by Packt

    This course explores the power of digital note-making as a tool to expand your thinking and enhance your knowledge management skills. You'll learn how to connect your ideas, cultivate a long-term mindset, and apply moder...

    $49.00
    listed price
  4. 4
    Coursera MOOC / Non-credit Grade B University-backed

    Social Determinants of Health: Methodological Opportunities

    Offered by University of Minnesota

    This fourth of five courses examines the methodological approaches and research tools that inform our understanding of best practices in working with science teams, communities, and with data. The topics of this course i...

    $49.00
    listed price
  5. 5
    Udemy Certificate Grade B

    Salesforce Service Cloud Consultant Exámenes 2026

    Bienvenido a su suite de preparación definitiva para la certificación Salesforce Certified Service Cloud Consultant.En el panorama comercial actual centrado en el cliente, ofrecer un servicio excepcional es una ventaja c...

    $149.99
    listed price
  6. 6
    Udemy Certificate Grade B

    Simulado Salesforce Certified Service Cloud Consultant

    Simulado Salesforce Certified Service Cloud Consultant. Oferecer um atendimento ao cliente de classe mundial exige o domínio técnico das ferramentas de suporte e automação da Service Cloud. Este conteúdo técnico foi dese...

    $34.99
    listed price
  7. 7
    Udemy Certificate Grade B

    Salesforce Certified Service Cloud Consultant - Full Course

    Are you looking to become an expert in Salesforce Service Cloud and elevate your career to the next level? Our Salesforce Certified Service Cloud Consultant Course is designed to provide you with the step-by-step guidanc...

    $89.99
    listed price
  8. 8
    Udemy Certificate Grade B Lowest price here

    Master ServiceNow CIS Customer Service Management (CSM) 2026

    || Unofficial Course ||This course is designed to provide a comprehensive understanding of ServiceNow Customer Service Management (CSM) and its capabilities in transforming customer support operations. Starting with the...

    $19.99
    listed price
  9. 9
    Udemy Certificate Grade B

    ServiceNow Certified System Administrator

    Planning to attempt ServiceNow Certified Administrator Exam ? Look no further, this course is the key to 100 % success.These practice tests are in accordance with the official Exam Guide from ServiceNow, along with the 1...

    $29.99
    listed price
  10. 10
    Udemy MOOC / Non-credit Grade B

    ServiceNow CIS-ITSM Tests Blancs 2026

    Bienvenue dans votre suite de préparation ultime pour la certification ServiceNow Certified Implementation Specialist – IT Service Management (CIS-ITSM).Alors que les entreprises continuent de numériser leurs flux de tra...

    $199.99
    listed price
  11. 11
    Udemy Certificate Grade B

    Salesforce Certified Service Cloud Consultant Kurs (Deutsch)

    Bist du bereit, die Welt des Kundenservice mit Salesforce zu revolutionieren? Unser Salesforce Service Cloud Consultant Kurs wurde speziell entwickelt, um dir das Wissen und die praktischen Fähigkeiten zu vermitteln, die...

    $89.99
    listed price
  12. 12
    Udemy Certificate Grade B

    Become a Master at ServiceNow ITSM

    This course has been updated with the latest ServiceNow features and now also includes real life scenarios to explain concepts as well as numerous exercises to underpin knowledge gained. Unlock the power of ServiceNow IT...

    $49.99
    listed price
  13. 13
    Udemy MOOC / Non-credit Grade B

    ServiceNow Implementation Specialist IT Service (ITSM) Exams

    Welcome to the ServiceNow Certified Implementation Specialist - IT Service Management (CIS-ITSM) Practice Tests course. This course is designed to help you prepare for the CIS-ITSM certification exam and enhance your und...

    $24.99
    listed price
  14. 14
    Udemy Certificate Grade B

    Certification Course in Management Information System

    DescriptionTake the next step in your career! Whether you’re an up-and-coming professional, an experienced executive, aspiring manager, budding Professional. This course is an opportunity to sharpen your management infor...

    $169.99
    listed price
  15. 15
    edX MOOC / Non-credit Grade C University-backed

    Business Excellence in a knowledge-driven Industry 4.0 world

    Offered by The Hong Kong Polytechnic University

    This course explores the principles of business excellence in the rapidly evolving context of Industry 4.0. You'll examine how knowledge and technology intersect to drive organizational performance and strategic innovati...

    $418.00
    listed price
  16. 16
    Udemy MOOC / Non-credit Grade C

    AI for Lifelong Learning Your Blueprint: AI (PAILS)

    This course contains the use of artificial intelligence.Traditional education is no longer enough.AI for Lifelong Learning: Build Your Personal AI Learning System (PAILS)In a world where skills become outdated faster tha...

    $19.99
    listed price
  17. 17
    Udemy MOOC / Non-credit Grade C

    Generative Ai for Project Managers

    Course Description:Generative AI is rapidly transforming how projects are planned, communicated, and delivered. This course provides project managers with a practical introduction to using Generative AI tools—like ChatGP...

    $49.99
    listed price
  18. 18
    Udemy MOOC / Non-credit Grade C

    Project Management with ChatGPT and Generative AI

    This is a comprehensive hands on course that covers  the integration of ChatGPT into various aspects of Project Management. We will go in detail Ito leverage chatGPT for project documentation creation, knowledge man...

    $29.99
    listed price
  19. 19
    Udemy Certificate Grade C

    Service Desk e o ITSM Foundation (2026)

    Este curso foi desenvolvido para profissionais de TI que desejam compreender e aplicar na prática os princípios do ITSM, com ênfase especial no papel do Service Desk e nas 17 práticas essenciais da Gestão de Serviços de...

    $19.99
    listed price
  20. 20
    Coursera Certificate Grade C

    Confluence Mastery with AI Integration Essentials

    Offered by Coursera

    Build advanced Confluence skills for IT management with training in automation, AI integration, security, collaboration, and reporting. If you want to use Confluence beyond basic documentation and apply it to real workpl...

    $49.00
    listed price
  21. 21
    Coursera Certificate Grade C

    Confluence Essentials: Pages, Navigation & Collaboration

    Offered by Coursera

    Elevate your Confluence skills from basic usage to professional mastery with this 10-course program for IT managers & documentation owners. Address the critical challenge of knowledge silos & inefficient collaboration th...

    $49.00
    listed price
  22. 22
    Coursera MOOC / Non-credit Grade C

    Master Confluence Basics

    Offered by Coursera

    Master Confluence Basics teaches IT professionals how to use Confluence effectively for everyday documentation, collaboration, and knowledge management. This hands-on course focuses on recognizing when Confluence is the...

    $49.00
    listed price
  23. 23
    Udemy Certificate Grade C

    Salesforce Certified Service Cloud Consultant Exámenes

    Salesforce Certified Service Cloud Consultant Exámenes de práctica. La excelencia en el servicio al cliente es el diferenciador principal en la economía moderna. Este curso de preparación técnica ofrece una evaluación ex...

    $29.99
    listed price
  24. 24
    Udemy Certificate Grade C

    Salesforce Certified Agentforce Service Consultant–Exams

    Salesforce Service Cloud Consultant Certification – Practice TestsPreparing for the Salesforce Service Cloud Consultant Certification requires more than reading documentation—it requires practicing with real exam-style q...

    $19.99
    listed price
  25. 25
    Udemy Certificate Grade C

    ServiceNow CSA – Certified System Administrator

    Preparing for the ServiceNow Certified System Administrator (CSA) exam requires more than memorizing features. Success depends on understanding how the ServiceNow platform behaves in real administrative scenarios.This co...

    $19.99
    listed price

Best Knowledge Management Courses Online compared

# Course Provider Offered by Price
1 Google NotebookLM: Master AI-Powered Knowledge Management Udemy $199.99 View →
2 Content & Knowledge Management Coursera Coursera $49.00 View →
3 Digital Note-Making for Creative Thinking with Obsidian Coursera Packt $49.00 View →
4 Social Determinants of Health: Methodological Opportunities Coursera University of Minnesota $49.00 View →
5 Salesforce Service Cloud Consultant Exámenes 2026 Udemy $149.99 View →
6 Simulado Salesforce Certified Service Cloud Consultant Udemy $34.99 View →
7 Salesforce Certified Service Cloud Consultant - Full Course Udemy $89.99 View →
8 Master ServiceNow CIS Customer Service Management (CSM) 2026 Udemy $19.99 View →
9 ServiceNow Certified System Administrator Udemy $29.99 View →
10 ServiceNow CIS-ITSM Tests Blancs 2026 Udemy $199.99 View →
11 Salesforce Certified Service Cloud Consultant Kurs (Deutsch) Udemy $89.99 View →
12 Become a Master at ServiceNow ITSM Udemy $49.99 View →
13 ServiceNow Implementation Specialist IT Service (ITSM) Exams Udemy $24.99 View →
14 Certification Course in Management Information System Udemy $169.99 View →
15 Business Excellence in a knowledge-driven Industry 4.0 world edX The Hong Kong Polytechnic University $418.00 View →
16 AI for Lifelong Learning Your Blueprint: AI (PAILS) Udemy $19.99 View →
17 Generative Ai for Project Managers Udemy $49.99 View →
18 Project Management with ChatGPT and Generative AI Udemy $29.99 View →
19 Service Desk e o ITSM Foundation (2026) Udemy $19.99 View →
20 Confluence Mastery with AI Integration Essentials Coursera Coursera $49.00 View →
21 Confluence Essentials: Pages, Navigation & Collaboration Coursera Coursera $49.00 View →
22 Master Confluence Basics Coursera Coursera $49.00 View →
23 Salesforce Certified Service Cloud Consultant Exámenes Udemy $29.99 View →
24 Salesforce Certified Agentforce Service Consultant–Exams Udemy $19.99 View →
25 ServiceNow CSA – Certified System Administrator Udemy $19.99 View →

Prices shown are the provider's listed price when we last updated this page. Confirm on their site before enrolling.

What the prices here tell you

The 25 priced courses on this page run from $19.99 to $418.00, with the middle of the range around $49.00 — a spread of $398.01. That is a wide gap for one subject. A higher price on this page usually reflects who is behind the course rather than how much material it contains, so it is worth opening two or three at different price points and comparing their syllabus before deciding.

Who is behind these courses

These courses come from Udemy, Coursera and edX. The platforms differ in how they sell: some charge once per course, others expect a subscription, and the listed price is not always what you pay at checkout after a promotion. 2 of these are produced by a named university or institution, including University of Minnesota and The Hong Kong Polytechnic University — which usually means a fixed syllabus and a recognised certificate, rather than an individual instructor’s own course.

Before you enrol

Open the provider’s own page and check three things this comparison cannot tell you: when the course was last updated, what the syllabus actually covers in its later sections, and what recent learners say. Prices shown here are the provider’s listed price when we last rebuilt this page on 18 September 2026 — they change often, and a promotion can move them substantially. We earn a commission if you enrol through our links, which costs you nothing and never affects the order courses appear in.

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