12 Best Technical Support Courses on Coursera
We compared 12 Technical Support courses currently listed on Coursera, priced from $29.00 to $49.00. 2 come from a named university or institution, including Dell Technologies and IBM. They are ordered by our CourseAsk score, which is built from how thoroughly each course describes what it teaches, whether it comes from a named institution, and how it compares on price — not from star ratings, which our course data does not include.
- Courses compared
- 12
- Price range
- $29.00 – $49.00
- Providers
- Coursera
- Last updated
- 30 Aug 2026
How these 12 courses were chosen
Every course below is a real, currently listed course from Coursera, matched to "technical support" by our catalog and ordered by our CourseAsk score. Courses whose own title names the topic rank above those only tagged with it.
The grade on each entry scores how much the provider publishes about the course before you pay — the length and detail of the description, whether it lists learning outcomes and objectives — and whether a named university or institution stands behind it. A is fully documented and institution-backed; E is little more than a title and a price. Courses with almost nothing published are left ungraded rather than marked down, because an unknown course and a poor one are not the same thing.
There are no star ratings on this page — the course feeds we license do not include them, and we would rather leave a column out than fill it with a number we cannot stand behind. What we do have is price: these range from $29.00 to $49.00, as listed by the provider when we last updated the page.
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1
Dell Technologies Customer Service for Technical Support
Offered by Dell Technologies
This course is designed for aspiring IT professionals who are eager to excel in the dynamic field of technical support. No previous experience is necessary. This course is aimed at equipping participants with the essenti...
$49.00listed price -
2
Introduction to Technical Support
Offered by IBM
Technical Support professionals are in great demand! This is the first course in the IBM IT Support Professional Certificate program, designed to prepare you for a rewarding career in technical support. You will begin th...
$49.00listed price -
3
Dell Technologies Technical Support for Hardware
Offered by Dell
This course is designed to provide aspiring IT professionals with a comprehensive understanding of hardware device components and the skills needed to troubleshoot common hardware issues in both client and enterprise env...
$49.00listed price -
4
Information Technology (IT) and Cloud Fundamentals
Offered by IBM
In today’s connected world, core knowledge of IT hardware, software, networking, cybersecurity, and cloud technologies is vital for almost every function, or role within an organization. Adding storage, updating an opera...
$49.00listed price -
5
Tech Support Career Guide and Interview Preparation
Offered by IBM
This course is designed to prepare you to enter the job market as a technical support specialist. It provides guidance about the regular functions and tasks of support professionals and options for career development. It...
$49.00listed price -
6
Microsoft Foundations of IT Systems, Networking, and Data Protection
Offered by Microsoft
Build foundational IT support skills with Microsoft as you learn how computer systems, networks, security, cloud services, and data protection work in modern business environments. This beginner-level Professional Certif...
$49.00listed price -
7
Google Cloud Customer Care Fundamentals
Offered by Google Cloud
This course will teach you how to get the most out of Google Cloud Support. You will learn about the different support services provided by Google Cloud Customer care, how to create and manage support cases, how to view...
$49.00listed price -
8
Fundamentos do Suporte Técnico
Offered by Google
Ele é o primeiro de uma série que visa prepará-lo para entrar no mercado de TI como especialista de suporte técnico. Neste curso, apresentaremos o mundo da Tecnologia da Informação, ou TI. Você aprenderá sobre diversas f...
$29.00listed price -
9
Building Your First AI Agent with OpenAI
Offered by Coursera
The Building Your First AI Agent with OpenAI course provides a practical introduction to creating intelligent, tool-using AI agents. Learners begin by understanding the key differences between reactive chatbots and proac...
$49.00listed price -
10
Linux Troubleshooting Fundamentals
Offered by Packt
Updated in May 2025. This course now features Coursera Coach! A smarter way to learn with interactive, real-time conversations that help you test your knowledge, challenge assumptions, and deepen your understanding as yo...
$49.00listed price -
11
Google Workspace Troubleshooting
Offered by Google Cloud
This course was designed to prepare Google Workspace Administrators to troubleshoot common Google Workspace issues. Learners will practice diagnosing and resolving problems in Gmail, Calendar, and Drive, and navigating t...
$49.00listed price -
12
Linux for AIX System Administrators
Offered by IBM
This is course is designed to provide existing AIX admins with an introduction to and an understanding of the basics of Linux system administration. This course is a valuable tool for system administrators and other tech...
$49.00listed price
Best Technical Support Courses on Coursera compared
| # | Course | Provider | Offered by | Price | |
|---|---|---|---|---|---|
| 1 | Dell Technologies Customer Service for Technical Support | Coursera | Dell Technologies | $49.00 | View → |
| 2 | Introduction to Technical Support | Coursera | IBM | $49.00 | View → |
| 3 | Dell Technologies Technical Support for Hardware | Coursera | Dell | $49.00 | View → |
| 4 | Information Technology (IT) and Cloud Fundamentals | Coursera | IBM | $49.00 | View → |
| 5 | Tech Support Career Guide and Interview Preparation | Coursera | IBM | $49.00 | View → |
| 6 | Microsoft Foundations of IT Systems, Networking, and Data Protection | Coursera | Microsoft | $49.00 | View → |
| 7 | Google Cloud Customer Care Fundamentals | Coursera | Google Cloud | $49.00 | View → |
| 8 | Fundamentos do Suporte Técnico | Coursera | $29.00 | View → | |
| 9 | Building Your First AI Agent with OpenAI | Coursera | Coursera | $49.00 | View → |
| 10 | Linux Troubleshooting Fundamentals | Coursera | Packt | $49.00 | View → |
| 11 | Google Workspace Troubleshooting | Coursera | Google Cloud | $49.00 | View → |
| 12 | Linux for AIX System Administrators | Coursera | IBM | $49.00 | View → |
Prices shown are the provider's listed price when we last updated this page. Confirm on their site before enrolling.
What the prices here tell you
The 12 priced courses on this page run from $29.00 to $49.00, with the middle of the range around $49.00 — a spread of $20.00. The options are closely priced, so cost is unlikely to be your deciding factor. A higher price on this page usually reflects who is behind the course rather than how much material it contains, so it is worth opening two or three at different price points and comparing their syllabus before deciding.
Who is behind these courses
These courses come from Coursera. Everything on this page is sold on the one platform, so the buying experience is the same whichever you pick. 2 of these are produced by a named university or institution, including Dell Technologies and IBM — which usually means a fixed syllabus and a recognised certificate, rather than an individual instructor’s own course.
Before you enrol
Open the provider’s own page and check three things this comparison cannot tell you: when the course was last updated, what the syllabus actually covers in its later sections, and what recent learners say. Prices shown here are the provider’s listed price when we last rebuilt this page on 30 August 2026 — they change often, and a promotion can move them substantially. We earn a commission if you enrol through our links, which costs you nothing and never affects the order courses appear in.