Skip to content
CourseAsk.

25 Best Technical Support Courses Online

We compared 25 Technical Support courses currently listed on Coursera, Udemy and edX, priced from $19.99 to $199.99. 2 come from a named university or institution, including Dell Technologies and IBM. They are ordered by our CourseAsk score, which is built from how thoroughly each course describes what it teaches, whether it comes from a named institution, and how it compares on price — not from star ratings, which our course data does not include.

Courses compared
25
Price range
$19.99 – $199.99
Providers
Coursera, Udemy, edX
Last updated
30 Aug 2026
How these 25 courses were chosen

Every course below is a real, currently listed course from Coursera, Udemy, edX, matched to "technical support" by our catalog and ordered by our CourseAsk score. Courses whose own title names the topic rank above those only tagged with it.

The grade on each entry scores how much the provider publishes about the course before you pay — the length and detail of the description, whether it lists learning outcomes and objectives — and whether a named university or institution stands behind it. A is fully documented and institution-backed; E is little more than a title and a price. Courses with almost nothing published are left ungraded rather than marked down, because an unknown course and a poor one are not the same thing.

There are no star ratings on this page — the course feeds we license do not include them, and we would rather leave a column out than fill it with a number we cannot stand behind. What we do have is price: these range from $19.99 to $199.99, as listed by the provider when we last updated the page.

  1. 1
    Coursera Certificate Grade A University-backed

    Dell Technologies Customer Service for Technical Support

    Offered by Dell Technologies

    This course is designed for aspiring IT professionals who are eager to excel in the dynamic field of technical support. No previous experience is necessary. This course is aimed at equipping participants with the essenti...

    $49.00
    listed price
  2. 2
    Coursera Certificate Grade A University-backed

    Introduction to Technical Support

    Offered by IBM

    Technical Support professionals are in great demand! This is the first course in the IBM IT Support Professional Certificate program, designed to prepare you for a rewarding career in technical support. You will begin th...

    $49.00
    listed price
  3. 3
    Udemy Certificate Grade C Lowest price here

    IT Troubleshooting Technical Support IT Support Desktop Help

    IT Troubleshooting Technical Support IT Support Desktop Support IT Skill TutorialsIT Troubleshooting Technical Support IT Support Desktop Support IT Skill Tutorials learn about Information TechnologyTechnical Support IT...

    $19.99
    listed price
  4. 4
    Coursera Certificate Grade B

    Dell Technologies Technical Support for Hardware

    Offered by Dell

    This course is designed to provide aspiring IT professionals with a comprehensive understanding of hardware device components and the skills needed to troubleshoot common hardware issues in both client and enterprise env...

    $49.00
    listed price
  5. 5
    edX MOOC / Non-credit Grade B University-backed

    Technical Support Basics for Everyone

    Offered by IBM

    Gain the daily work skills and knowledge you’ll need for IT Technical Support career success. This course, part of the IBM Technical Support Professional Certificate, is designed for beginners with no prior IT experience...

    $49.00
    listed price
  6. 6
    Coursera Certificate Grade A University-backed

    Information Technology (IT) and Cloud Fundamentals

    Offered by IBM

    In today’s connected world, core knowledge of IT hardware, software, networking, cybersecurity, and cloud technologies is vital for almost every function, or role within an organization. Adding storage, updating an opera...

    $49.00
    listed price
  7. 7
    Udemy Certificate Grade B

    Fortinet NSE 6 - Network Security 7.6 Support Engineer Exams

    Fortinet NSE 6 – Network Security 7.6 Support Engineer Practice Exams is a comprehensive exam-preparation program designed for network security professionals, technical support engineers, system administrators, security...

    $19.99
    listed price
  8. 8
    Udemy Certificate Grade B

    CompTIA A+ Core 1 (220-1201)

    CompTIA A+ certified professionals are proven problem solvers. They support today’s core technologies, ranging from security to cloud to data management and more. CompTIA A+ is the industry standard for launching IT care...

    $149.99
    listed price
  9. 9
    Udemy Certificate Grade B

    CompTIA A+ 220-1102 (Core 2) & 2025 CompTIA A+ (220-1202)!!

    The CompTIA A+ certification is a globally recognized credential for IT professionals, validating essential technical and troubleshooting skills. This QA/MCQ-based prep course is designed to help you master key concepts,...

    $19.99
    listed price
  10. 10
    Udemy Certificate Grade C

    CompTIA A+ Core 2 (220-1102) - Study Guide

    Candidates are encouraged to use this study guide to help prepare for the CompTIA A+ Core 1 (220-1101) certification exam. In order to receive the CompTIA A+ certification, you must pass two exams: Core 1 (220-1101) and...

    $19.99
    listed price
  11. 11
    Udemy MOOC / Non-credit Grade B

    CompTIA A+ Core 2 220-1102: Hệ điều hành, Bảo mật

    Chào mừng bạn đến với bài kiểm tra thực hành CompTIA A+ Core 2 (220-1102), tài nguyên hoàn hảo cho các chuyên gia CNTT và sinh viên muốn xác nhận kỹ năng và kiến thức của mình trong hệ điều hành, bảo mật, xử lý sự cố, và...

    $39.99
    listed price
  12. 12
    Udemy Certificate Grade B

    Cisco Certified Support Technician (CCST): 3 Exams Bundle

    The Cisco Certified Support Technician (CCST) study guide contains the official Cisco objectives that will provide proper insights to the candidates with the goal to upgrade their skills or simply to confirm their knowle...

    $19.99
    listed price
  13. 13
    Udemy Certificate Grade C

    Simulado Microsoft 365 Certified Fundamentals

    Simulado Microsoft 365 Certified Fundamentals (MS-900). Compreender as soluções de produtividade em nuvem da Microsoft é o primeiro passo para profissionais que desejam ingressar no mercado de TI e ajudar empresas na ado...

    $34.99
    listed price
  14. 14
    Udemy Certificate Grade B

    CompTIA A+ Core 2 (220-1102)

    The CompTIA A+ 1102 certification exam builds on the knowledge and skills gained from the A+ 1101 exam and covers a range of topics related to installing and configuring operating systems, expanded security concepts, sof...

    $199.99
    listed price
  15. 15
    Udemy Certificate Grade B

    CompTIA A+ (220-1001 and 220-1002) year 2021 Certification

    Hi there, my name is Gianni and I have been fixing computers for friends and family since I was 15. It was only natural that after years of working random jobs I decided to go back to what I love, IT, and so I got my com...

    $39.99
    listed price
  16. 16
    Udemy Certificate Grade C

    CompTIA A+ Core 1 (220-1101) - Study Guide

    Candidates are encouraged to use this study guide to help prepare for the CompTIA A+ Core 1 (220-1101) certification exam. In order to receive the CompTIA A+ certification, you must pass two exams: Core 1 (220-1101) and...

    $19.99
    listed price
  17. 17
    Udemy Certificate Grade B

    Master CompTIA A+ Certification: IT Essentials Course

    Ignite Your IT Career: Master the CompTIA A+ Core 1 Exam & Beyond!Are you ready to transform your passion for technology into a thriving profession? Or perhaps you're driven to command your home or small office netwo...

    $199.99
    listed price
  18. 18
    Udemy Certificate Grade C

    Simulado VMware Certified Technical Associate VCTA-EUC

    Simulado VMware Certified Technical Associate VCTA-EUC. O gerenciamento moderno de desktops e dispositivos exige uma base técnica sólida sobre como as soluções de mobilidade da VMware entregam aplicações aos usuários. Es...

    $34.99
    listed price
  19. 19
    Udemy Certificate Grade C

    IT Help Desk for Beginners

         Are you looking to enter and pursue a career in the IT Help Desk industry?  Are you searching for a resource that can assist you with learning the basics of what IT Help Desk technicians should know?  Or are you so...

    $19.99
    listed price
  20. 20
    Udemy Certificate Grade C

    Windows Server 2012 System Administration: Get an IT Job!

    Note: Join the 6,000+ students who have already enrolled and over 450 five star reviews. Every day I interact with students and help them on their journey and I can help you too! Check out the reviews for your self below...

    $199.99
    listed price
  21. 21
    Udemy Certificate Grade C

    Sistema para Clinica Odontológica CSharp e SQL

    O curso completo de Sistema odontológico possui 57 aulas, neste curso o aluno aprenderá a criar um sistema para clinicas usando cSharp e banco de dados sql, usaremos também entity framework para gerar automáticamente o...

    $184.99
    listed price
  22. 22
    Coursera MOOC / Non-credit Grade B

    Tech Support Career Guide and Interview Preparation

    Offered by IBM

    This course is designed to prepare you to enter the job market as a technical support specialist. It provides guidance about the regular functions and tasks of support professionals and options for career development. It...

    $49.00
    listed price
  23. 23
    Coursera Certificate Grade B

    Microsoft Foundations of IT Systems, Networking, and Data Protection

    Offered by Microsoft

    Build foundational IT support skills with Microsoft as you learn how computer systems, networks, security, cloud services, and data protection work in modern business environments. This beginner-level Professional Certif...

    $49.00
    listed price
  24. 24
    Coursera MOOC / Non-credit Grade C

    Google Cloud Customer Care Fundamentals

    Offered by Google Cloud

    This course will teach you how to get the most out of Google Cloud Support. You will learn about the different support services provided by Google Cloud Customer care, how to create and manage support cases, how to view...

    $49.00
    listed price
  25. 25
    Coursera Certificate Grade B

    Fundamentos do Suporte Técnico

    Offered by Google

    Ele é o primeiro de uma série que visa prepará-lo para entrar no mercado de TI como especialista de suporte técnico. Neste curso, apresentaremos o mundo da Tecnologia da Informação, ou TI. Você aprenderá sobre diversas f...

    $29.00
    listed price

Best Technical Support Courses Online compared

# Course Provider Offered by Price
1 Dell Technologies Customer Service for Technical Support Coursera Dell Technologies $49.00 View →
2 Introduction to Technical Support Coursera IBM $49.00 View →
3 IT Troubleshooting Technical Support IT Support Desktop Help Udemy $19.99 View →
4 Dell Technologies Technical Support for Hardware Coursera Dell $49.00 View →
5 Technical Support Basics for Everyone edX IBM $49.00 View →
6 Information Technology (IT) and Cloud Fundamentals Coursera IBM $49.00 View →
7 Fortinet NSE 6 - Network Security 7.6 Support Engineer Exams Udemy $19.99 View →
8 CompTIA A+ Core 1 (220-1201) Udemy $149.99 View →
9 CompTIA A+ 220-1102 (Core 2) & 2025 CompTIA A+ (220-1202)!! Udemy $19.99 View →
10 CompTIA A+ Core 2 (220-1102) - Study Guide Udemy $19.99 View →
11 CompTIA A+ Core 2 220-1102: Hệ điều hành, Bảo mật Udemy $39.99 View →
12 Cisco Certified Support Technician (CCST): 3 Exams Bundle Udemy $19.99 View →
13 Simulado Microsoft 365 Certified Fundamentals Udemy $34.99 View →
14 CompTIA A+ Core 2 (220-1102) Udemy $199.99 View →
15 CompTIA A+ (220-1001 and 220-1002) year 2021 Certification Udemy $39.99 View →
16 CompTIA A+ Core 1 (220-1101) - Study Guide Udemy $19.99 View →
17 Master CompTIA A+ Certification: IT Essentials Course Udemy $199.99 View →
18 Simulado VMware Certified Technical Associate VCTA-EUC Udemy $34.99 View →
19 IT Help Desk for Beginners Udemy $19.99 View →
20 Windows Server 2012 System Administration: Get an IT Job! Udemy $199.99 View →
21 Sistema para Clinica Odontológica CSharp e SQL Udemy $184.99 View →
22 Tech Support Career Guide and Interview Preparation Coursera IBM $49.00 View →
23 Microsoft Foundations of IT Systems, Networking, and Data Protection Coursera Microsoft $49.00 View →
24 Google Cloud Customer Care Fundamentals Coursera Google Cloud $49.00 View →
25 Fundamentos do Suporte Técnico Coursera Google $29.00 View →

Prices shown are the provider's listed price when we last updated this page. Confirm on their site before enrolling.

What the prices here tell you

The 25 priced courses on this page run from $19.99 to $199.99, with the middle of the range around $49.00 — a spread of $180.00. That is a wide gap for one subject. A higher price on this page usually reflects who is behind the course rather than how much material it contains, so it is worth opening two or three at different price points and comparing their syllabus before deciding.

Who is behind these courses

These courses come from Coursera, Udemy and edX. The platforms differ in how they sell: some charge once per course, others expect a subscription, and the listed price is not always what you pay at checkout after a promotion. 2 of these are produced by a named university or institution, including Dell Technologies and IBM — which usually means a fixed syllabus and a recognised certificate, rather than an individual instructor’s own course.

Before you enrol

Open the provider’s own page and check three things this comparison cannot tell you: when the course was last updated, what the syllabus actually covers in its later sections, and what recent learners say. Prices shown here are the provider’s listed price when we last rebuilt this page on 30 August 2026 — they change often, and a promotion can move them substantially. We earn a commission if you enrol through our links, which costs you nothing and never affects the order courses appear in.

Keep looking