12 Best Service Delivery Courses on Coursera
We compared 12 Service Delivery courses currently listed on Coursera, priced from $49.00 to $49.00. 4 come from a named university or institution, including Erasmus University Rotterdam, Dell Technologies and Imperial College London. They are ordered by our CourseAsk score, which is built from how thoroughly each course describes what it teaches, whether it comes from a named institution, and how it compares on price — not from star ratings, which our course data does not include.
- Courses compared
- 12
- Price range
- $49.00 – $49.00
- Providers
- Coursera
- Last updated
- 30 Aug 2026
How these 12 courses were chosen
Every course below is a real, currently listed course from Coursera, matched to "service delivery" by our catalog and ordered by our CourseAsk score. Courses whose own title names the topic rank above those only tagged with it.
The grade on each entry scores how much the provider publishes about the course before you pay — the length and detail of the description, whether it lists learning outcomes and objectives — and whether a named university or institution stands behind it. A is fully documented and institution-backed; E is little more than a title and a price. Courses with almost nothing published are left ungraded rather than marked down, because an unknown course and a poor one are not the same thing.
There are no star ratings on this page — the course feeds we license do not include them, and we would rather leave a column out than fill it with a number we cannot stand behind. What we do have is price: these range from $49.00 to $49.00, as listed by the provider when we last updated the page.
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1
Financing Infrastructure in African Cities
Offered by Erasmus University Rotterdam
The world is urbanizing fast. In less than a century more than 1 billion people have been urbanized. That translates into the fact that more than half of the world’s population is already living in cities. Experts foreca...
$49.00listed price -
2
Dell Technologies Customer Service for Technical Support
Offered by Dell Technologies
This course is designed for aspiring IT professionals who are eager to excel in the dynamic field of technical support. No previous experience is necessary. This course is aimed at equipping participants with the essenti...
$49.00listed price -
3
Health Systems Development: Introduction to Health Systems
Offered by Imperial College London
This specialization is intended for people interested in health systems and how they function. Participants will learn about the global health systems landscape and the challenges and opportunities to achieve better heal...
$49.00listed price -
4
Operations Systems Excellence
Offered by University of London
The sole task of organisations is to either deliver customers the services that they require, or design, manufacture, and deliver products that customers are after. How do firms and organisations manage the very tasks th...
$49.00listed price -
5
How to Build an Effective Service Company
Offered by IESE Business School
Struggling with service delivery? Discover SPDM (Service Problem Driven Management), a groundbreaking framework developed by Professor Muñoz-Seca to revolutionize service efficiency and financial results. Go beyond Lean,...
$49.00listed price -
6
Universal Service Desk (USD) for Enterprise IT Services
Offered by Packt
This course explores the Universal Service Desk (USD) as a strategic interface for delivering products and services across modern enterprises. It explains why the USD is central to effective service management, customer...
$49.00listed price -
7
ITIL 4 Foundation
Offered by Logical Operations
ITIL® is the world's leading best practice framework for implementing IT service management. Organizations use ITIL to plan, implement, support, and improve services and create value for their customers. In this Speciali...
$49.00listed price -
8
Team Effectiveness
Offered by Microsoft
Strengthen team collaboration and performance within customer service environments. In this course, you will develop skills to manage smooth shift handoffs, deliver structured peer feedback, compile daily performance rep...
$49.00listed price -
9
Master the 8Ps of Service Marketing
Offered by EDUCBA
Master the 8Ps of service marketing and learn how to design customer-centric strategies that improve service quality, satisfaction, and business performance. This course provides a comprehensive and practical approach to...
$49.00listed price -
10
Practical IT Service Management
Offered by Packt
This course offers an in-depth guide to IT service management (ITSM) through the ITIL framework, providing essential skills for improving IT service delivery. It focuses on real-world applications and best practices to a...
$49.00listed price -
11
ITIL V4 Introduction to Service Management Concept
Offered by EDUCBA
Course Description: The ITIL V4 Service Management Concepts course offers a comprehensive exploration of the latest version of the Information Technology Infrastructure Library (ITIL), focusing on the fundamental princip...
$49.00listed price -
12
ITIL V4 Details of Four Dimensions of Service Management
Offered by EDUCBA
This course presents a comprehensive exploration of service management principles and practices across three key modules. Participants will begin by understanding the Four Dimensions of Service Management, analyzing crit...
$49.00listed price
Best Service Delivery Courses on Coursera compared
Prices shown are the provider's listed price when we last updated this page. Confirm on their site before enrolling.
What the prices here tell you
The 12 priced courses on this page run from $49.00 to $49.00, with the middle of the range around $49.00 — a spread of $0.00. The options are closely priced, so cost is unlikely to be your deciding factor. A higher price on this page usually reflects who is behind the course rather than how much material it contains, so it is worth opening two or three at different price points and comparing their syllabus before deciding.
Who is behind these courses
These courses come from Coursera. Everything on this page is sold on the one platform, so the buying experience is the same whichever you pick. 4 of these are produced by a named university or institution, including Erasmus University Rotterdam, Dell Technologies and Imperial College London — which usually means a fixed syllabus and a recognised certificate, rather than an individual instructor’s own course.
Before you enrol
Open the provider’s own page and check three things this comparison cannot tell you: when the course was last updated, what the syllabus actually covers in its later sections, and what recent learners say. Prices shown here are the provider’s listed price when we last rebuilt this page on 30 August 2026 — they change often, and a promotion can move them substantially. We earn a commission if you enrol through our links, which costs you nothing and never affects the order courses appear in.