9 Best Customer Service Management Courses Online
We compared 9 Customer Service Management courses currently listed on Udemy, priced from $19.99 to $99.99. 5 of them teach the subject directly and 4 are built around a certification exam. They are ordered by our CourseAsk score, which is built from how thoroughly each course describes what it teaches, whether it comes from a named institution, and how it compares on price — not from star ratings, which our course data does not include.
- Courses compared
- 9
- Price range
- $19.99 – $99.99
- Providers
- Udemy
- Last updated
- 30 Aug 2026
How these 9 courses were chosen
Every course below is a real, currently listed course from Udemy, matched to "customer service management" by our catalog and ordered by our CourseAsk score. Courses whose own title names the topic rank above those only tagged with it.
The grade on each entry scores how much the provider publishes about the course before you pay — the length and detail of the description, whether it lists learning outcomes and objectives — and whether a named university or institution stands behind it. A is fully documented and institution-backed; E is little more than a title and a price. Courses with almost nothing published are left ungraded rather than marked down, because an unknown course and a poor one are not the same thing.
There are no star ratings on this page — the course feeds we license do not include them, and we would rather leave a column out than fill it with a number we cannot stand behind. What we do have is price: these range from $19.99 to $99.99, as listed by the provider when we last updated the page.
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1
Pass ServiceNow CIS Customer Service Management CSM 2026 Aug
Updated 2026 AugWelcome to “Pass ServiceNow CIS - Customer Service Management (CSM) 2026”What makes this course different?Tested & Proven – I stick to my golden rule: I NEVER publish a course for a certification I ha...
$99.99listed price -
2
ServiceNow CIS CSM - Customer Service Management
Recommended Knowledge: Certified System Administrator, Six (6) months field experience participating in implementing ServiceNow CSM ServiceNow Certified Implementation Specialist – CSMCSM Exam SpecificationThe Servi...
$24.99listed price -
3
Master ServiceNow CIS Customer Service Management (CSM) 2026
|| Unofficial Course ||This course is designed to provide a comprehensive understanding of ServiceNow Customer Service Management (CSM) and its capabilities in transforming customer support operations. Starting with the...
$19.99listed price -
4
Tests for ServiceNow Customer Service Management (CIS-CSM)
Disclaimer:Tests for ServiceNow Customer Service Management (CIS-CSM) is an independent publication and is neither affiliated with, nor authorized, sponsored, or approved by, ServiceNow®.Course content is subject to chan...
$24.99listed price -
5
CIS Customer Service Management Exam Prep 2026
Embark on a journey to master ServiceNow Customer Service Management (CSM) with our comprehensive training designed specifically for the CIS-CSM exam. This course offers an in-depth look into the tools and techniques ess...
$19.99listed price -
6
ServiceNow CIS-CSM Customer Service Management Exam 2026
Are you ready to prepare for the ServiceNow CIS-CSM Customer Service Management exam ?The ServiceNow Certified Implementation Specialist – Customer Service Management Exam Specification defines the purpose, audience, tes...
$19.99listed price -
7
ServiceNow Certified Implementation Specialist - CIS-CSM
ServiceNow Certified Implementation Specialist - Customer Service Management (CSM) Certification practice Exam - Carefully selected Exam Questions to help you pass on your first attempt. Unique Questions.If you are plann...
$19.99listed price -
8
CSM Delta Exam Guide (Zurich Version) 100% pass
Keep your ServiceNow CSM certification active with this updated practice guide for the Zurich Release!Are you a ServiceNow professional looking to complete your Delta Exam quickly and without stress? This course is speci...
$19.99listed price -
9
CIS-CSM Certified Implementation Specialist Exam
The CIS-CSM Certified Implementation Specialist - Customer Service Management Exam Prep Course is tailored to help individuals prepare effectively for the challenging certification exam. This comprehensive course focuses...
$19.99listed price
Best Customer Service Management Courses Online compared
| # | Course | Provider | Offered by | Price | |
|---|---|---|---|---|---|
| 1 | Pass ServiceNow CIS Customer Service Management CSM 2026 Aug | Udemy | — | $99.99 | View → |
| 2 | ServiceNow CIS CSM - Customer Service Management | Udemy | — | $24.99 | View → |
| 3 | Master ServiceNow CIS Customer Service Management (CSM) 2026 | Udemy | — | $19.99 | View → |
| 4 | Tests for ServiceNow Customer Service Management (CIS-CSM) | Udemy | — | $24.99 | View → |
| 5 | CIS Customer Service Management Exam Prep 2026 | Udemy | — | $19.99 | View → |
| 6 | ServiceNow CIS-CSM Customer Service Management Exam 2026 | Udemy | — | $19.99 | View → |
| 7 | ServiceNow Certified Implementation Specialist - CIS-CSM | Udemy | — | $19.99 | View → |
| 8 | CSM Delta Exam Guide (Zurich Version) 100% pass | Udemy | — | $19.99 | View → |
| 9 | CIS-CSM Certified Implementation Specialist Exam | Udemy | — | $19.99 | View → |
Prices shown are the provider's listed price when we last updated this page. Confirm on their site before enrolling.
What the prices here tell you
The 9 priced courses on this page run from $19.99 to $99.99, with the middle of the range around $19.99 — a spread of $80.00. The options are closely priced, so cost is unlikely to be your deciding factor. A higher price on this page usually reflects who is behind the course rather than how much material it contains, so it is worth opening two or three at different price points and comparing their syllabus before deciding.
Who is behind these courses
These courses come from Udemy. Everything on this page is sold on the one platform, so the buying experience is the same whichever you pick.
Courses versus exam preparation
4 of the entries here are built around a certification exam rather than teaching Customer Service Management from scratch. They are the right choice only if you already know the material and want to pass a specific exam; if you are starting out, pick one of the taught courses first and come back to exam preparation afterwards.
Before you enrol
Open the provider’s own page and check three things this comparison cannot tell you: when the course was last updated, what the syllabus actually covers in its later sections, and what recent learners say. Prices shown here are the provider’s listed price when we last rebuilt this page on 30 August 2026 — they change often, and a promotion can move them substantially. We earn a commission if you enrol through our links, which costs you nothing and never affects the order courses appear in.