11 Best Customer Experience Courses on edX
We compared 11 Customer Experience courses currently listed on edX, priced from $19.00 to $448.20. 1 comes from a named university or institution, including Dartmouth College. They are ordered by our CourseAsk score, which is built from how thoroughly each course describes what it teaches, whether it comes from a named institution, and how it compares on price — not from star ratings, which our course data does not include.
- Courses compared
- 11
- Price range
- $19.00 – $448.20
- Providers
- edX
- Last updated
- 30 Aug 2026
How these 11 courses were chosen
Every course below is a real, currently listed course from edX, matched to "customer experience" by our catalog and ordered by our CourseAsk score. Courses whose own title names the topic rank above those only tagged with it.
The grade on each entry scores how much the provider publishes about the course before you pay — the length and detail of the description, whether it lists learning outcomes and objectives — and whether a named university or institution stands behind it. A is fully documented and institution-backed; E is little more than a title and a price. Courses with almost nothing published are left ungraded rather than marked down, because an unknown course and a poor one are not the same thing.
There are no star ratings on this page — the course feeds we license do not include them, and we would rather leave a column out than fill it with a number we cannot stand behind. What we do have is price: these range from $19.00 to $448.20, as listed by the provider when we last updated the page.
-
1
Retail and Omnichannel Management
Offered by Dartmouth College
Retail and Omnichannel Management explores the fundamental principles of managing retail operations across multiple channels. The course emphasizes creating seamless customer experiences and understanding the interplay b...
$448.20listed price -
2
Applications of Agentic AI in Banking
Offered by State Bank of India
Dear Participants, Welcome to the course! We’re glad to have you here. As banking continues to evolve, technologies like Agentic AI are starting to play a bigger role in how decisions are made, processes are handled, and...
$60.00listed price -
3
Omnichannel Strategy and Management
Offered by Dartmouth College
Understand the needs of omnichannel customers and how to make the transition from a traditional retailer to omnichannel from TuckX and the Tuck School of Business at Dartmouth.
$249.00listed price -
4
Exploring Data Transformation with Google Cloud
Offered by Google Cloud
Exploring Data Transformation with Google Cloud provides an overview of how data can drive business value and help deliver positive customer experiences. You will explore Google Cloud data management solutions that help...
$29.00listed price -
5
Vertex AI Search for Retail
Offered by Google Cloud
This course focuses on using Vertex AI to enhance search capabilities specifically in the retail sector. You’ll explore how AI can improve customer experiences and optimize product discoverability through advanced search...
$248.40listed price -
6
Mercadotecnia Sensorial Experiencial
Offered by Universidades Anáhuac
Sé un experto en mercadotecnia sensorial, analiza el impacto de los sentidos en la conducta del consumidor y en las estrategias de mercadotecnia de las marcas. Desarrolla estrategias de mercadotecnia de experiencias para...
$39.00listed price -
7
Building Brand Perception in Financial Services
Offered by State Bank of India
Brand perception refers to what buyers believe a product or service symbolizes, rather than what the company that owns the brand claims. Customer use, experience, functionality, reputation, and word-of-mouth recommendati...
$149.00listed price -
8
Customer Success: Conociendo al Cliente
Offered by Universidades Anáhuac
Aprende cómo incorporar la estrategia de Customer Success (éxito del cliente) para descubrir de forma anticipada las necesidades de tus clientes y obtener un alto nivel de satisfacción mediante el sentido de pertenencia...
$19.00listed price -
9
Handle Consumer Interactions with CCAIP
Offered by Google Cloud
This course teaches contact center agents about the core features and functionality in Contact Center AI Platform (CCAIP) for handling consumer interactions via chat and call.
$20.00listed price -
10
Leading Business Transformation by Charlene Li
Offered by WOBI
Enhance customer experience and innovation within your company in this 100% online course by Charlene Li, expert on digital transformation and disruptive growth strategies.
$309.00listed price -
11
Fundamentals of Customer Centricity
Offered by State Bank of India
De-code the practice of a customer-centric approach to achieve service excellence, sustainable customer delight and positive advocacy.
$79.00listed price
Best Customer Experience Courses on edX compared
| # | Course | Provider | Offered by | Price | |
|---|---|---|---|---|---|
| 1 | Retail and Omnichannel Management | edX | Dartmouth College | $448.20 | View → |
| 2 | Applications of Agentic AI in Banking | edX | State Bank of India | $60.00 | View → |
| 3 | Omnichannel Strategy and Management | edX | Dartmouth College | $249.00 | View → |
| 4 | Exploring Data Transformation with Google Cloud | edX | Google Cloud | $29.00 | View → |
| 5 | Vertex AI Search for Retail | edX | Google Cloud | $248.40 | View → |
| 6 | Mercadotecnia Sensorial Experiencial | edX | Universidades Anáhuac | $39.00 | View → |
| 7 | Building Brand Perception in Financial Services | edX | State Bank of India | $149.00 | View → |
| 8 | Customer Success: Conociendo al Cliente | edX | Universidades Anáhuac | $19.00 | View → |
| 9 | Handle Consumer Interactions with CCAIP | edX | Google Cloud | $20.00 | View → |
| 10 | Leading Business Transformation by Charlene Li | edX | WOBI | $309.00 | View → |
| 11 | Fundamentals of Customer Centricity | edX | State Bank of India | $79.00 | View → |
Prices shown are the provider's listed price when we last updated this page. Confirm on their site before enrolling.
What the prices here tell you
The 11 priced courses on this page run from $19.00 to $448.20, with the middle of the range around $79.00 — a spread of $429.20. That is a wide gap for one subject. A higher price on this page usually reflects who is behind the course rather than how much material it contains, so it is worth opening two or three at different price points and comparing their syllabus before deciding.
Who is behind these courses
These courses come from edX. Everything on this page is sold on the one platform, so the buying experience is the same whichever you pick. 1 of these are produced by a named university or institution, including Dartmouth College — which usually means a fixed syllabus and a recognised certificate, rather than an individual instructor’s own course.
Before you enrol
Open the provider’s own page and check three things this comparison cannot tell you: when the course was last updated, what the syllabus actually covers in its later sections, and what recent learners say. Prices shown here are the provider’s listed price when we last rebuilt this page on 30 August 2026 — they change often, and a promotion can move them substantially. We earn a commission if you enrol through our links, which costs you nothing and never affects the order courses appear in.