15 Best Customer Engagement Courses on edX
Choosing a course on customer engagement can feel overwhelming, especially when the options span topics from digital marketing fundamentals to AI‑driven strategies. This page gathers fifteen edX courses that cover a range of skills, from basic concepts of customer relationship management to specialised programmes on digital transformation and enterprise sales. Each listing includes the provider’s current price, helping you compare cost against the focus of the curriculum.
The courses vary in emphasis: some concentrate on foundational marketing techniques, while others explore how artificial intelligence or supply‑chain considerations intersect with customer engagement. Consider your own background and career goals – whether you need a broad introduction, a deep dive into analytics, or sector‑specific insights – to select the option that aligns best with your learning objectives.
- Courses compared
- 15
- Price range
- $99.00 – $672.30
- Providers
- edX
- Last updated
- 5 Sep 2026
How these 15 courses were chosen
Every course below is a real, currently listed course from edX, matched to "customer engagement" by our catalog and ordered by our CourseAsk score. Courses whose own title names the topic rank above those only tagged with it.
The grade on each entry scores how much the provider publishes about the course before you pay — the length and detail of the description, whether it lists learning outcomes and objectives — and whether a named university or institution stands behind it. A is fully documented and institution-backed; E is little more than a title and a price. Courses with almost nothing published are left ungraded rather than marked down, because an unknown course and a poor one are not the same thing.
There are no star ratings on this page — the course feeds we license do not include them, and we would rather leave a column out than fill it with a number we cannot stand behind. What we do have is price: these range from $99.00 to $672.30, as listed by the provider when we last updated the page.
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1
Digital Marketing and Customer Engagement
Offered by Tecnológico de Monterrey
The Digital Marketing and Customer Engagement course on edX equips you with essential strategies to connect with your audience in the digital landscape. You'll explore various online marketing channels and learn how to e...
$448.20listed price -
2
Marketing digital y customer engagement
Offered by Tecnológico de Monterrey
This course focuses on digital marketing and customer engagement strategies, helping you better understand how to connect with your audience online. You'll explore various tools and techniques that drive customer loyalty...
$178.20listed price -
3
Intro to AI for Digital Marketing
Offered by Davidson College
Discover AI's role in marketing evolution, essential concepts, real-world applications, and effective strategies for leveraging AI in digital marketing.
$99.00listed price -
4
Digital Transformation Playbook for Supply Chain
Offered by The University of Maryland, College Park
The Digital Transformation Playbook for Supply Chain course is designed to provide you with a strategic approach to integrating digital technologies in supply chain management. You'll explore how digital solutions can en...
$672.30listed price -
5
Digital Marketing Fundamentals
Offered by The University of Edinburgh
The Digital Marketing Fundamentals course caters to professionals looking to enhance their understanding of online marketing strategies. It explores key concepts in digital marketing, helping learners develop skills to e...
$268.20listed price -
6
Digital Marketing
Offered by Indian Institute of Management Bangalore
The Digital Marketing course on edX provides a comprehensive overview of key concepts and strategies essential for effective online marketing. Participants will explore various digital channels, understand audience targe...
$510.30listed price -
7
Enterprise Sales
Offered by Queen’s University
This Enterprise Sales course provides essential skills and strategies for professionals looking to excel in B2B sales. You'll explore techniques for building relationships, understanding client needs, and effectively clo...
$567.00listed price -
8
Customer Relationship Management for Marketers
Offered by Indian Institute of Management Bangalore
This course focuses on Customer Relationship Management (CRM) specifically tailored for marketers. It explores effective strategies and tools that can enhance customer engagement and loyalty, providing insights into mana...
$340.20listed price -
9
Fundamentals of Digital Marketing
Offered by The University of Maryland, College Park
Learn the varied and changing approaches to digital marketing, such as mobile and omnichannel marketing and attribution and marketing mix modeling to inform your organization’s digital marketing strategy.
$199.00listed price -
10
Digital Marketing Strategy
Offered by Indian Institute of Management Bangalore
Set your fundamental right while crafting your marketing strategy for the digital age. Learn to apply powerful frameworks and practices to develop digital marketing plans.
$189.00listed price -
11
MT3 Marketing Technology
Offered by ZHAW Zurich University of Applied Sciences
The Marketing Technology Professional Certificate, offered by the ZHAW School of Management and Law and the School of Engineering, is a three-course program meticulously designed to accelerate your career at the intersec...
$189.00listed price -
12
MT2 Information Technology Basics
Offered by ZHAW Zurich University of Applied Sciences
The Marketing Technology Professional Certificate, offered by the ZHAW School of Management and Law and the School of Engineering, is a three-course program meticulously designed to accelerate your career at the intersec...
$189.00listed price -
13
Introduction to Connected Strategy
Offered by The Wharton School of the University of Pennsylvania
Technology has caused firms to fundamentally change their strategy to connect with their customers in new and different ways. In this course, weexplore the impact of connected strategies as well as business opportunities...
$199.00listed price -
14
How to Influence the Consumer Behavior to Drive Sales by Jonah Berger
Offered by University of Pennsylvania
Learn with Jonah Berger, renowned professor of Marketing at the Wharton School of the University of Pennsylvania and expert in human influence and decision-making, how to generate more sales through studying your consume...
$309.00listed price -
15
Modern Product Leadership
Offered by The University of Maryland, College Park
Lead product teams and organizations to deliver winning solutions for customers while driving engagement and innovation across the enterprise
$249.00listed price
Best Customer Engagement Courses on edX compared
| # | Course | Provider | Offered by | Price | |
|---|---|---|---|---|---|
| 1 | Digital Marketing and Customer Engagement | edX | Tecnológico de Monterrey | $448.20 | View → |
| 2 | Marketing digital y customer engagement | edX | Tecnológico de Monterrey | $178.20 | View → |
| 3 | Intro to AI for Digital Marketing | edX | Davidson College | $99.00 | View → |
| 4 | Digital Transformation Playbook for Supply Chain | edX | The University of Maryland, College Park | $672.30 | View → |
| 5 | Digital Marketing Fundamentals | edX | The University of Edinburgh | $268.20 | View → |
| 6 | Digital Marketing | edX | Indian Institute of Management Bangalore | $510.30 | View → |
| 7 | Enterprise Sales | edX | Queen’s University | $567.00 | View → |
| 8 | Customer Relationship Management for Marketers | edX | Indian Institute of Management Bangalore | $340.20 | View → |
| 9 | Fundamentals of Digital Marketing | edX | The University of Maryland, College Park | $199.00 | View → |
| 10 | Digital Marketing Strategy | edX | Indian Institute of Management Bangalore | $189.00 | View → |
| 11 | MT3 Marketing Technology | edX | ZHAW Zurich University of Applied Sciences | $189.00 | View → |
| 12 | MT2 Information Technology Basics | edX | ZHAW Zurich University of Applied Sciences | $189.00 | View → |
| 13 | Introduction to Connected Strategy | edX | The Wharton School of the University of Pennsylvania | $199.00 | View → |
| 14 | How to Influence the Consumer Behavior to Drive Sales by Jonah Berger | edX | University of Pennsylvania | $309.00 | View → |
| 15 | Modern Product Leadership | edX | The University of Maryland, College Park | $249.00 | View → |
Prices shown are the provider's listed price when we last updated this page. Confirm on their site before enrolling.
What the prices here tell you
The 15 priced courses on this page run from $99.00 to $672.30, with the middle of the range around $249.00 — a spread of $573.30. That is a wide gap for one subject. A higher price on this page usually reflects who is behind the course rather than how much material it contains, so it is worth opening two or three at different price points and comparing their syllabus before deciding.
Who is behind these courses
These courses come from edX. Everything on this page is sold on the one platform, so the buying experience is the same whichever you pick. 8 of these are produced by a named university or institution, including Davidson College, The University of Maryland, College Park and The University of Edinburgh — which usually means a fixed syllabus and a recognised certificate, rather than an individual instructor’s own course.
Before you enrol
Open the provider’s own page and check three things this comparison cannot tell you: when the course was last updated, what the syllabus actually covers in its later sections, and what recent learners say. Prices shown here are the provider’s listed price when we last rebuilt this page on 5 September 2026 — they change often, and a promotion can move them substantially. We earn a commission if you enrol through our links, which costs you nothing and never affects the order courses appear in.